Hours:              Full-Time (>30 hours/week)

Schedule:          5 days/week

                            Must be available late evenings

                            (Or early mornings) & weekends

Status:               Regular; hourly

Pay scale:          $12.00 Starting

Benefits:           Paid time off (PTO); 80% employer paid healthcare benefit, 18% employee discount

Provide written notification of interest with an application or letter to Lauren the Grocery Manager.

Hours: Part Time (about 20 hours)

Schedule: 2 days/week. Must be available evenings.

Pay scale: $11.00 to $14.00/hr.

Benefits: Paid time off (PTO); 80% paid Healthcare; staff discount

Job Description:  Produce Clerks are responsible for assisting with the receiving, stocking and displaying of produce. Produce clerks must also maintain department cleanliness and provide excellent customer service to customers/members, coworkers, and vendors.

Tasks and Responsibilities:

  1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every single customer, maintaining Los Alamos Co+op standards, solid product knowledge, explaining store policies and procedures concisely, maintaining an awareness of all promotions and advertisements and all other aspects of customer service;
  2. Respond promptly and courteously to all customer questions and complaints and work hard to ensure that the customer feels satisfied after any interaction;
  3. Maintain working knowledge of items being carried by the department, anticipating seasonal changes, and being able to comfortably discuss products with customers;
  4. Receive product deliveries, ensuring order and invoice accuracy;
  5. Stocks, rotates, merchandises and faces product according to departments procedure;
  6. Maintain back-stock areas according to departmental standards, separate special orders, updates, and files paperwork;
  7. Ensure department sanitation, cleanliness, and safety standards are met; 
  8. Follow all health department regulations;
  9. Keep produce manager informed of any problems and/or ideas;
  10. Participate in team, staff, OBM, and other meetings as scheduled;
  11. Performs other duties as assigned.

Job Requirements and Competencies:

1.         Experience and comfort handling fresh vegetables;

2.         Knowledge of proper food handling procedures;

3.         Ability to prioritize and work with minimal supervision

4.         Ability to provide excellent, professional customer service;

5.         Ability to lift up to 50 lbs.

Please, address written notification of interest to Chelsea at produce@losalamos.coop

The Co-op Market Family Paint Nights are Feb. 14th and Feb. 28th at 6 pm.

Paint The Love Birds. We’ll use kid-safe tempera paints to create this artwork on canvas boards. The tree and the birds are sketched on the canvas prior to the event. Ages 6+, $20 per ticket, Co-op members receive a 15% discount. Use promo code members15. Click here to see all upcoming Canvas Events and to register.

Position:           Front End Coordinator

Hours:              Full Time (<=35 hours/week)

Schedule:          4-5 days/week

                              Must be available during store hours

                              (7:00 am to 9:00 pm)

Status:               Regular

Pay scale:          $13.25 to $16.00/hr

Benefits:           Paid time off (PTO); employee discount; 30% Employee-paid Healthcare

Job Title:                    Front End Coordinator (FEC)      

Dept:                            Front End 

Accountability:        Frontend Manager         

Job Summary:              Ensure daily operation, maintenance, and security of the front end. Provide supervision and direction to Front End personnel in accordance with Los Alamos Co-op policies and procedures during FEC shift. Perform opening and closing Front End duties. Provide regular information to Lead FEC about personnel, supervisory, maintenance, security and customer service issues.

INTERACTIONS

External:                       Routine contacts with repair and maintenance personnel. Daily interaction with regular customers and weekly deposits.

Internal:                         Interaction with General Manager, department managers, Front End staff, Accounting department and the IT vendor(s).  Attend mandatory meetings.

REQUIREMENTS (KSA’s)

  • One (1) year cashiering experience or the equivalent
  • Exceptional customer service skills
  • Outstanding problem-solving and interpersonal skills
  • Excellent task completion skills
  • Ability to monitor/perform/and be accountable for numerous tasks simultaneously
  • Professional verbal and/or written communication skills

DUTIES AND RESPONSIBILITIES

Supervisory

  • Monitor attendance and tardiness compliance in accordance with established policies and procedures. 
  • Develop and implement the training of cashiers.
  • Communicate to department personnel through department journals and team meetings as needed.
  • Provide input on department personnel evaluations and promotion decisions.

Open/Close Procedures

  • Follow all opening and closing procedures according to the documents titled “Opening FEC Procedures” and “Closing FEC Procedures” as well as a provided checklist.

Customer Service

  • Assist customers with product information and special requests.
  • Process returns and resolve complaints in accordance with Co-op policies and procedures.
  • Be able to explain the many benefits of Co-op membership.
  • Utilize professional and courteous telephone etiquette.
  • Advise Human Resources, and General Manager about membership, customer, and staff personnel issues as they occur.

Equipment

  • Order and maintain records of all front- end supplies, equipment, and equipment maintenance as assigned by the Lead FEC.
  • Ensure the cleanliness and maintenance of fixtures, surfaces, and equipment utilized in the Front End Department, including cash registers, counters, shopping baskets and carts, and displays in the vicinity of the register counters.

Other

  • Be responsible for locking and alarming the store as needed.
  • Assist other departments without compromising your own responsibilities.
  • Assign front-end staff to assist other departments when the front is slow, and send front-end staff home when business is slow following established procedures. 
  • Encourage recycling throughout the store and community.
  • Other duties as assigned.

Please note that going forward into the New Year, we will be changing some of our member perks. We will NO LONGER have 5% days on the 5th of each month or quarterly 10% days. Instead, we will have 10% off on the 10th of every OTHER month. We think this will be more beneficial to you as a member perk and in regards to your savings.

We will start our 10% on the 10th in January, NEXT month. That means you get two 10% days back-to-back.

Stay in the loop! Join our monthly email newsletter campaigns to keep up to date on savings and upcoming Co-op events! Please email outreach@losalamos.coop with your email address and member number (if applicable) and we will add you to our email list! You do not need to be a member to join our email list.

Did you know that as a Co-op member, you have access to our volunteer program? Not a member? Learn about our member benefits.

The Volunteer Program provides options for volunteering at the Co+op. For volunteer inquiries email outreach@losalamos.coop

Volunteer Program Details

Volunteer at the Co-op:

  • Assist during Co-op events.
  • Face shelved items.
  • Volunteer to work demo booths with samples of products. Volunteers will be trained on various products throughout the store and then work sample booths to provide information to browsing customers.
  • Shovel snow.
  • Teach a class. Are you an avid bird watcher, foodie, herbalist, storyteller, musician, seamstress or tailor, etc? Volunteer to teach a class at the Co-op.
  • Raised bed gardening and compost maintenance. Volunteer to help in our raised beds.

All Volunteers receive a 5% discount for every hour work. Discount cards may be combined up to three times for a total 15% discount.

Below is a transcript of a letter that was sent out to member-investors. If you are a member-investor and did not receive this email, or if you haven’t updated your contact information with us in over a year, please update your contact information by emailing gm@losalamos.coop.

November 22, 2019

Dear Member-Investor,

The Co+op is now 8 years old. We wanted to reach out to each of you with an update on the Co+op’s financial results and the status of member loan repayment. 

As you may be aware, calendar years 2017 and 2018 were financially successful years. It was our third year with net income and our cash at the end of the year was roughly $100,000.

While we are thrilled with these results, we are not yet in a position to begin making payments on the member loans. The primary reason is that our current mortgage loan covenants will not allow us to make payments until we have and maintain at least $200,000 in cash reserves in order to allow adequate cash balance for operations and contingencies. 

The original repayment deadline for the member-investor loans is December 31, 2019. At our current growth and profitability rate we will not meet this deadline. However, we are planning a meeting for member-investors on December 18, 2019, a 6:00pm at Project Y to update you on 2018 financial results and repayment plans. 

We want to reiterate that repaying our debt to you remains our highest priority. We’ve looked at a few options to modify or change the limitations associated with the mortgage covenants but the best path forward is increased sales and increased profitability. 

With that in mind, we need to update our contact information for each member-investor. If you haven’t updated your info with us in the last year, please email gm@losalamos.coop with your name, phone number, preferred email, and address. 

Thank you again for believing in the possibility of a cooperative market in Los Alamos and for your vision and ongoing commitment to our shared cooperative values. We look forward to seeing you in December.

Cooperatively,

Los Alamos Co+op Board of Directors 

Members receive a 15% discount on all bulk items on the 15th of each month. We encourage you to bring your own reusable containers to reduce wasteful packaging.

Herbs, Etc. Warehouse and Farm Tour

A door opens and we are inside a bustling warehouse that is the manufacturing facility of Herbs, Etc., located next to Meow Wolf on Rufina Circle in Santa Fe. Two of us from the Co-op, along with many from other natural foods stores across the country, have been invited on a tour of the establishment and on a farm tour, to follow.

Donning hairnets and lab coats for cleanliness, we are led around one warehouse where herbs are received, identified, cleaned, chopped and stored. We are led past distilling containers, where water mixed with alcohol slowly drips through crushed, dried herbs, and finally, past conveyor belts of bottles, being mechanically filled, capped and sealed. While machines do much of the work, there are employees overseeing the accuracy of the machines and ensuring the uniformity of each product. Each product batch is tested to ensure its purity.

The owner of Herbs, Etc., Daniel Gagnon, joins us and hands around pieces of dried Echinacea stems. When placed on our tongues, the stems tingle, as a sign of their immune enhancing properties. We move on with him to the Tesuque Pueblo Farm where at least fifteen of the herbs for the company are grown. There, we have discussions about the science behind the benefits of specific herbs, receive a farm tour, and meet the Tesuque Pueblo Farm manager, Emigdio Ballon.

It is an honor to be shown around the farm, the seed bank, and through the greenhouses and fields. We are shown various crops of oat, St. John’s wort, rosehip, and stinging nettle. A few of us volunteer to be stung with Stinging Nettle and watch the blisters that form on our arms dissipate under the ministration of crushed Plantain leaves that counteract the histamine effects.

On the tour, we talked extensively about Osha, an herb native to the southern Rocky Mountain region. Osha grows best in what is typically regarded as “bad” soil and between 9,000 and 11,000 feet of elevation. Osha is, therefore, one of the herbs sold by Herbs Etc. that is not grown on the Tesuque Pueblo Farm. Recently listed on United Plant Savers as a species at risk for over- harvest, Osha has been the subject of at least one notable and ongoing research study.

The study tracks the residual effects of overharvest on plots of osha growing naturally in National Forests. It is important to note that Daniel Gagnon has been instrumental in helping with this study, along with United Plant Savers, the Forest Service, The University of Kansas, and the American Herbal Products Association. To date, the study has shown that Osha is incredibly resilient to harvest, and even plots harvested of 100% of the root have begun to repopulate within three years,* an encouraging sign for conservation efforts.

Through the research, sale and promotion of native plants, Herbs Etc. is bringing awareness to these important crops, potentially helping to save them while also minimizing the detrimental effects of their harvest on the surrounding environment. As a company that markets herbs as healing therapies, it is good to know that Herbs Etc. is holding human health and the health of our natural resources equally in high regard.

 ***

https://durangoherald.com/articles/181700

It’s 9:15 am and a quiet hum is audible from where we stand, in an apiary, in an orchard in the Arroyo Seco neighborhood of Taos, New Mexico. We are here just as the morning is beginning to lift which, we have been told, is a calm time for the bees. Once the afternoon heat hits and the threatening rain clouds roll in, the bees will be worked into a frenzy. Regardless of the morning calm, we are directed to put on bee suits that cover our upper bodies and our faces. This is the home site of Taos Bee, an apiary and skin care company that continues the ancient but often forgotten tradition of using bee products for skin care. A few of us from the Los Alamos Co-op have been invited to come for a tour.

Moira, the owner and bee keeper assures us that the bees really are friendly and that they will mostly be minding their own business as we intrude into their homes. Adequately covered and curious, we proceed, following Moira to watch her open the hives and check in on her hard-working girls. The skin care products for which Taos Bee is known feature pure, minimally processed, honey, propolis and wax. Today, Moira will show us her methods of harvesting and preparing the products.

Moira got her start in beekeeping fifteen years ago as an organic farmer. While acting as a caretaker for her mother, Moira realized first-hand how the honey and propolis she applied soothed and protected her mother’s skin from drying out and infection. It was because of this experience that she began her skin care line. Taos Bee has expanded over the years to include Apiaries in three different locations around the town. The company supplies several Cooperative Markets, including the Los Alamos Co-op, as well as the Taos Farmers Market and continues to grow.

While the company continues to expand, Moira remains firm in her conservative methods of harvesting. She takes from the bees just what she needs to continue her work. This means only harvesting honey and propolis about once a month from different hives. She will stop harvesting completely around mid-August to allow the bees to build up a store of honey for the winter. During the winter, bees do not leave the hive to forage and have to survive on what they collect over the summer.

In this Apiary, there are twenty-three hives and most of them are of a top bar model. They are single-storied, rectangular in shape and have wooden removable bars across the top. The bees attach and hang their combs vertically, from each of the wooden bars in a process called “knitting.” Propolis coats the combs and top bars, securing them down, “bee glue” Moira explains. To collect the propolis, Moira gently scrapes it from the sides. Propolis is a bee product that, along with honey, is used in most of Taos Bee’s merchandise. Propolis is made from the sap of trees, and while varying flora will result in different compositions of propolis, all propolis is made up of polyphenols, specifically flavonoids, which are produced by plants and are thought to have beneficial properties.

To collect the honey, she cuts honey comb from the wooden bar and mashes it in a bucket. After the comb is mashed, she allows the honey to drain from the comb through a sieve for hours. This process separates the wax comb from the honey. She leaves the drained wax comb outside near the hives for the bees to pick clean of the remainder of pollen and honey. The cleaned wax is then placed into a solar melting box, where it is gently heated by a solar panel and melted into wax bars for easy storage. These wax bars are ready to be made into Taos Bee balms, soaps and candles.

Near the end of our visit, Moira encourages us to gather some of the fresh apricots laying around under one of her many fruit trees. They are delicious. The apiary is surrounded by an orchard. Apple and apricot trees provide, even on dry years like this one, at least a modest amount of fruit blossoms for the bees to forage from. In return, the fruit blossoms are pollinated and able to bear fruit. As we leave, laden with the Co-op’s order of Taos Bee products and a handful of apricots, we are reminded of the many ways that bees are useful to us and crucial to the world in which we live.